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Frequently Asked Questions

Your questions, answered

Everything you need to know about our services, process, timelines and disclaimers, before you buy.

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General

What is Nomadic Go?

Nomadic Go provides off-the-shelf mobility services for individuals and businesses. We offer visa/residency support, bank account opening assistance, company formation, and compliance services with fixed scope and transparent pricing.

How does the process work?

After purchase, you get immediate access to your dashboard. Complete our intake questions, upload required documents, and our team handles the rest. Track progress in real-time and message us directly from your dashboard.

What payment methods do you accept?

We accept all major credit cards through Stripe. Payment is processed securely and you receive immediate access to your dashboard upon successful payment.

Can I get a refund?

Refund policies vary by service. Generally, refunds are available before work begins. Once document review or application submission starts, refunds may be partial or unavailable. See our Terms for full details.

Visas & Residencies

Which digital nomad visas do you support?

We currently support Portugal, Spain, UAE, Croatia, Estonia, and Czech Republic digital nomad visas. Each has specific requirements and timelines; check our catalog for details.

How long does the visa process take?

Timelines vary by country. Portugal typically takes 4–6 weeks, Spain 6–8 weeks, UAE 2–3 weeks. These are estimates and actual times depend on government processing.

Do you guarantee visa approval?

No, we cannot guarantee visa approval as the final decision rests with immigration authorities. We ensure your application is complete and properly submitted to maximize your chances.

Banking Support

Can you guarantee I'll get a bank account?

No. Bank account opening services provide application assistance only. Banks have their own approval processes and KYC requirements. We help prepare your application but cannot guarantee approval.

Which banks do you work with?

We assist with applications to various banks and EMIs in the EU, UK, US, and Singapore. The specific options depend on your situation and eligibility.

Company Formation & Compliance

Which jurisdictions do you support for company formation?

Our tier-1 offerings include UK, US (Delaware), Hong Kong, and Singapore. Each has different characteristics suitable for various business needs.

What's included in company formation?

All packages include company registration, registered address/agent for one year, and basic company documents. Some jurisdictions include additional services like company secretary.

Do you provide ongoing support after formation?

Yes, our compliance plans (Annual Essentials and Monthly Admin) provide ongoing support for filing requirements, address services, and administrative changes.

Do you provide tax advice?

No. Nomadic Go does not provide tax filing, tax optimization, or any form of tax advice. For tax-related needs, please consult a licensed tax professional.

Can't find your answer? Contact our support team or visit the How It Works page for a full process walkthrough.